Support

At Enchanted Casino, your gaming experience matters to us—and that means being here whenever you need assistance. Our dedicated support team is committed to providing friendly, knowledgeable help around the clock, so you can enjoy your favorite games with complete peace of mind.

How to Reach Us

We offer multiple convenient support channels to ensure you can always connect with us quickly and easily:

• Live Chat : Available 24/7, our live chat feature connects you instantly to one of our friendly support agents. Expect typically immediate responses—perfect for urgent questions or quick assistance.
• Email Support : Prefer email? Reach our support team at support@enchantedsweeps.com . We aim to respond to all email inquiries within just a few hours, ensuring you get detailed, personalized answers without delay.

Find Answers Fast with Our FAQs

For common questions about your Enchanted Casino account, transactions, gameplay, or promotions like our Welcome Bonus, our comprehensive FAQ section is a great first stop. Clearly organized and easy to navigate, our FAQ helps you get immediate answers without any waiting.

Committed to Helping You

Whether it's assistance with depositing funds using your favorite payment methods—such as American Express, Discover, JCB, MasterCard, UnionPay, or Visa—clarification on our Enchanted Coins rewards, or troubleshooting gameplay on titles from top providers like Belatra Games, Microgaming (Apricot), and Pragmatic Play, our support team is ready to assist you. We pride ourselves on solving issues promptly and effectively, ensuring your time at Enchanted Casino remains enjoyable and worry-free.

Your satisfaction is our priority, so don't hesitate to reach out whenever you have questions or need guidance. We're here for you, 24 hours a day, seven days a week!